Receptionist / Intake Specialist (Weekends) - Remote | WFH Job at Get It Recruit - Hospitality, New York, NY

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  • Get It Recruit - Hospitality
  • New York, NY

Job Description

***Job Opportunity: Weekend Client Intake Specialist***

**Position Overview:**

We are seeking a dedicated and compassionate Weekend Client Intake Specialist to join our team at a leading employment law firm in New York. As a vital first point of contact for our clients, you will play a crucial role in supporting individuals who have experienced workplace sexual harassment and discrimination. This part-time position requires working on Saturdays and Sundays from 9 AM to 3 PM.

**About Us:**

Our firm is committed to championing the rights of employees who have faced injustice in their workplaces. We exclusively represent plaintiffs, never employers or management, ensuring our undivided dedication to workers' rights. Our team of attorneys has been recognized for their excellence, with many achieving "best of" status in employment law. Recently, we were honored as one of the "10 Best Employment & Labor Law Firms" in New York by the American Institute of Legal Counsel.

We pride ourselves on fostering an inclusive and diverse workplace. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, or veteran status.

**Key Responsibilities:**

- Manage a high volume of incoming client inquiries via phone, email, and text messages
- Conduct follow-up communications to maintain client engagement
- Handle all interactions with warmth, empathy, and professionalism
- Accurately collect and document potential client information
- Gather case details from potential clients and relay to attorneys for evaluation
- Collaborate with attorneys to schedule client appointments
- Utilize AssureSign to send e-retainers to potential clients
- Provide exceptional, empathetic customer service
- Assist with general administrative tasks as needed

**Ideal Qualifications:**

- Bachelor's degree preferred
- Proficiency in Dropbox, Microsoft Word, Excel, PowerPoint, OneDrive, and OneNote
- Exceptional interpersonal and communication skills
- Strong attention to detail and organizational abilities
- Prior experience in a law firm, especially in employment law, is highly advantageous
- Customer service background demonstrating empathy and problem-solving skills
- Self-motivated with the ability to manage workload and prioritize tasks effectively
- Thrives in a fast-paced, intellectually stimulating environment
- Commitment to going the extra mile for clients

**Location & Training:**

- Remote work available after training
- Initial training will take place at our Manhattan office: 45 Broadway, New York, NY 10006

If you're passionate about making a difference in people's lives, have a strong work ethic, and want to be part of a team that stands up for justice, we want to hear from you. Join us in our mission to support and empower those who have experienced workplace injustices.
Employment Type: Part-Time
Salary: $ 20.00 25.00 Per Hour

Job Tags

Hourly pay, Part time, Sunday, Saturday,

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