Customer Care Specialist (Italian Speaking) Job at Abacus Solution Group, Jersey City, NJ

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  • Abacus Solution Group
  • Jersey City, NJ

Job Description

***(Bilingual:  Italian/English)***

Contract to hire

Hybrid (4 Days in Office/ 1 Day at Home)

The Sea Import Coordinator is responsible for the coordination of Sea Import shipments such as opening import files, production of internal documentation, updating import status, assisting and advising customers of arrival, arranging deliveries, processing invoices, and etc.

Responsibilities

  • Ensure all areas of Finance (Vendor Invoices, Clearing Invoices, FSL) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible
  • Maximize profitability on all files handled, being cost conscious at all times
  • Credit check all files
  • Ensure all filing, both physical and electronic, is done regularly and accurately
  • Ensure all correspondence, relevant to a specific job file, is kept in the job file at all times
  • Ensure that all actions are recorded on the job files
  • Build close, strong relationships with all customers, offices, overseas agents and service providers
  • Identify areas of improvement to current business practices, operational processes, cost control, customer service and attention to detail

Pay: $28.00 per hour

 

Job Tags

Hourly pay, Contract work, Overseas,

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