Job Description

Job Position: Call Center Customer Service Agent
Location: Los Angeles, CA
Salary: $36,000 - $46,000 per year

About Us:
At Ideaboxpro , we are a leading provider of innovative technology solutions. We specialize in creating cutting-edge products that help businesses optimize their operations and reach new heights. With a dedicated team of professionals, we are committed to delivering exceptional customer service and creating value for our clients. Join our dynamic team and be part of our exciting growth!

Job Description:
We are seeking a dedicated and enthusiastic Call Center Customer Service Agent to join our dynamic team. In this role, you will serve as the vital link between our customers and our services, ensuring positive and personalized experiences. Your primary responsibility will be to address customer inquiries, assist with product information, and resolve any issues promptly and efficiently.

Responsibilities:

• Handle incoming calls and provide exceptional customer service.
• Address customer inquiries and resolve issues efficiently and effectively.
• Provide detailed product information and assistance to customers.
• Maintain accurate records of customer interactions and transactions.
• Escalate complex issues to the appropriate departments when necessary.
• Participate in training sessions to enhance communication and product knowledge.

Benefits:

• Competitive salary ($36,000 - $46,000 per year).
• Health, dental, and vision insurance plans.
• Paid time off and holiday pay.
• Professional development opportunities.
• Friendly and supportive work environment.
• Opportunities for career growth and advancement.

Skills:

• High school diploma or equivalent; additional education is a plus.
• Proven experience in a customer service role, preferably in a call center environment.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency in using computer systems and customer service software.

Job Type:

• Full-time
• Monday to Friday, 9:00 AM - 5:00 PM

How to Apply:
If you're passionate about delivering outstanding customer service and want to be a part of a growing team, apply today! Please submit your resume and a cover letter detailing your experience and why you're the perfect fit for this role Ideaboxpro

Job Tags

Holiday work, Full time, Monday to Friday,

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