Animal Services Aide Job at City of Tracy, CA, Tracy, CA

  • City of Tracy, CA
  • Tracy, CA

Job Description

Salary : $39,970.84 - $48,584.90 Annually

Location : Tracy, CA

Job Type: Full Time

Job Number: 24-036

Department: Police

Opening Date: 06/13/2024

Closing Date: 7/3/2024 12:00 PM Pacific


Application Deadline: July 3, 2024 @ 12:00 PM Written Examination - Week of July 15, 2024 (Tentative)

To learn more about this exciting career opportunity, click HERE!

Under direct supervision, cleans and maintains the City's animal shelter facility; feeds, monitors, and handles domestic animals held at the shelter; assists the public in locating and handling animals; assists Animal Control Officers in running the shelter, as necessary; performs general clerical functions; and performs related duties, as assigned.

Receives direct supervision from assigned supervisory or managerial personnel. Exercises no direct supervision over staff.

This is an entry-level classification that performs a variety of duties related to the care of animals and the maintenance and cleaning of City animal shelter facilities. Initially under close supervision, incumbents with basic experience learn City systems, operations, practices, and procedures. As experience is gained, assignments become more varied and are performed with greater independence. Assignments may vary with the skill and training of the incumbent. This class is distinguished from Animal Control Officer in that the latter class has responsibility for enforcing state and local laws related to the control of animals and is empowered with limited peace officer authority in the conduct of official duties.

Essential and Marginal Duties

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

  • Assists in receiving stray, unwanted, and other domestic animals or livestock at the City animal shelter from Animal Control Officers and the public.
  • Monitors animals for signs of illness or injury and reports symptoms to appropriate staff.
  • Places animals in appropriate shelter areas according to species and special requirements, such as court-ordered quarantine or isolation pending identification of diseases.
  • Scrapes, washes, disinfects, and dries kennel runs; cleans, changes, and disinfects cage linings.
  • Feeds and provides water for animals; bathes animals and performs related animal grooming and care.
  • Provides effective customer service; explains shelter policies and procedures.
  • Assists the public in claiming lost animals or selecting pets for adoption.
  • Assists in maintaining records and completes forms regarding the location, care, feeding, and disposition of shelter animals.
  • Assists staff with euthanasia.
  • Stocks animal food and shelter supplies.
  • Performs general clerical work as required.
  • Performs other related duties as assigned.

Minimum Qualifications


Knowledge of:

  • Basic health and safety issues related to handling and caring for animals.
  • Basic species and breed identification of a variety of domestic and common wild animals.
  • Symptoms and behavior associated with rabies and other common diseases of animals.
  • Methods and techniques of animal capture.
  • General custodial and grounds keeping methods and equipment.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
  • The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Modern equipment and communication tools used for business functions and program, project, and task coordination.
  • Computers and software programs (e.g., Microsoft software packages) to conduct, compile, and/or generate documentation.

Ability to:

  • Handle animals humanely and effectively under stressful circumstances.
  • Respond calmly and effectively in an emergency situation.
  • Prepare accurate and complete records.
  • Perform basic mathematical computations with accuracy.
  • Learn to operate various equipment and tools used in shelter operations.
  • Understand, interpret, and apply pertinent laws, codes, regulations, policies, and procedures, and standards relevant to the shelter operations and care, keeping, treatment, and impounding of animals.
  • Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
  • Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
  • Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
  • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to graduation from the twelfth (12th) grade and six (6) months of experience working with animals in a humane care setting or other experience providing a basic understanding of animal care and handling. Graduation from a Veterinarian Technician program may be substituted for the required experience.

Licenses and Certifications:

  • Possession of, or the ability to obtain, a valid Class C California driver's license upon appointment.
  • May be required to complete National Incident Management System (NIMS) Training.

Additional Information

Must possess mobility to work in a standard animal control facility and office setting, to use standard office equipment, including a computer, and to walk on uneven terrain; strength, stamina, and mobility to perform medium physical work; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Incumbents are primarily assigned to an animal control facility with frequent standing in work areas and walking between work areas. Wrist flexion and lateral rotation are necessary in combination with grasping to handle a snare and leash. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds, or heavier weights with the use of proper equipment and assistance from other staff.

Employees primarily work in an animal control facility with exposure to loud noise levels and may be exposed to animal hair, dust, and potentially hazardous physical substances. Work involves potential exposure to wild, dangerous, and/or diseased animals, animals known to cause allergies, animal waste, and animal bites. Employees may interact with upset residents and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

All City of Tracy employees are, by State and Federal law, Disaster Service Workers. The roles and responsibilities for Disaster Service Workers are authorized by the California Emergency Services Act and are defined in the California Labor Code. In the event of a declaration of emergency, any employee of the City may be assigned to perform activities which promote the protection of public health and safety or the preservation of lives and property. Such assignments may require service at locations, times, and under conditions that are significantly different than the normal work assignments and may continue into the recovery phase of the emergency. If a "Local Emergency" is declared during the employee's shift, employees will be expected to remain at work to respond to the emergency needs of the community. If a "Local Emergency" is declared outside of the employee's shift, employees must make every effort to contact their direct supervisor or department head to obtain reporting instructions as Disaster Service Workers.

The City of Tracy provides a generous benefit package to employees in the Teamsters Unit. A summary of key benefits is listed below. More information can be found in the and in the between the City of Tracy and General Teamsters Local No. 439, IBT.

Health Benefits - Choice administered through Teamsters Benefit Trust - Kaiser or United Healthcare health insurance plans available after a 3 month waiting period with generous City contribution.

Dental and Vision Plans - Choice of United Healthcare, Liberty Dental, or Delta Dental plans available (Delta Dental is available after completion of 12 months of eligibility in the Trust Fund in addition to a 3 month waiting period). VSP is available for Vision coverage.

Life Insurance - Individual coverage of $30,000. Premium is fully paid by the City.

Retirement Program - CalPERS (formula dependent on hire date and member status in CalPERS). Voluntary 457 Deferred Compensation programs available (MissionSquare & AIG/VALIC). The City participates in Social Security.

Paid Leave and Holidays - General vacation accrues at the rate of 96 hours per year the first year and progresses up to 192 hours per year at 16 years of service. Sick leave is accrued at a rate of 96 hours per year with unlimited accrual. There are 14 paid holidays per year ( includes 2 floating holidays).

Dependent Care and Medical Spending Accounts - (IRS Section 125): Available to eligible employees on a voluntary basis.

Uniform Allowance - Parks and Recreation Department and Public Works Department: Provided and maintained by the City. Fire Inspector: Shirt provided, jacket provided as needed. Crime Scene Technician, Animal Services Officer, Crime Prevention Specialist, Community Service Officer, and Property/Evidence Technicians shall be paid an annual uniform allowance in the amount of $800 per year. Safety Boot Allowance: Limited reimbursement up to $190 per fiscal year.

Additional Benefits - Employee Assistance Program, AFLAC, Tool Replacement, Employee Credit Union, Direct Deposit, Scholarshare529 and Tuition Reimbursement.


I understand that in order for my application to receive every consideration in the selection process, I must complete the following Supplemental Questions. I understand these responses must match the information I provide in the Work Experience and Education sections of my application (do not answer "see resume").I certify that all information provided on this application and the Supplemental Questions is true to the best of my knowledge.
  • Yes


Describe your experience with the care and treatment of animals? If none, please note N/A.


Please describe your customer service experience and more specifically your experience dealing with difficult situations? If none, please note N/A.


Do you have experience working with animals? If none, indicate N/A


Do you have experience working in a City, County or other municipal animal services agency? If you select "YES", this experience must be listed in the work history section of your application.
  • Yes
  • No


If you selected "YES" in the question above, please state the name of the agency you worked for and how long you were employed. If you answered "NO" indicate "N/A"


The candidate selected to fill this position will be required to submit to and successfully pass a background investigation. Do you agree and understand this requirement?
  • Yes
  • No

Required Question

Job Tags

Holiday work, Full time, Temporary work, For contractors, Work experience placement, Local area, Shift work,

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